Subprocessors
The services that process data for BackupSentinel, what each one is for, and where it runs. Alert destinations you add yourself, such as a Slack, Teams or PagerDuty account, are yours and not listed here.
| Service | Purpose | Data | Location |
|---|---|---|---|
| Vercel | Hosts the web application and the marketing site. | Requests to the application, including the data shown on its pages. | Frankfurt, Germany |
| Supabase | Database, sign-in, file storage and background functions. | All workspace data: clients, jobs, reports, alerts, devices, members. | Frankfurt, Germany |
| Amazon Web Services | Amazon SES: receives report emails sent to client addresses (queued and briefly stored), and sends alert, digest and report emails. | Report emails, whose raw messages are deleted after 30 days; the recipients and content of the emails sent. | Frankfurt, Germany |
| Trigger.dev | Runs scheduled tasks: missing-report checks, alert retries and escalations, digests and scheduled reports. | Job, alert and client data needed for those tasks. | — |
| Stripe | Subscriptions, payments and invoices. | Billing contact, company name and address, VAT ID, payment method. | Card details are held by Stripe |
| Cloudflare | Turnstile check on the sign-in, sign-up and password reset forms. | Browser and connection signals during the check. | Global network |
Questions about how data is processed: privacy@backupsentinel.com. See also the privacy policy and security.